Privacy Policy

Effective Date: October 6, 2025
Last Updated: October 6, 2025

Introduction

Welcome to Controlled, a product by Cubentra Technologies Private Limited (“we”, “us”, “our”, or “the Company”). We believe transparency is the foundation of trust, especially when it comes to protecting your family’s digital wellbeing.

This Privacy Policy explains how we collect, use, share, and protect your information when you use:

By using Controlled, you agree to this Privacy Policy. If you do not agree, please do not install or use our Service.

About Us

Company Name: Cubentra Technologies Private Limited
Registered Address: 163, Mahatma Gandhi Nagar, Jaipur, Rajasthan, India
Email: support@controlled.app
Website: https://controlled.app

We are an Indian technology company committed to building transparent, ethical, and privacy-respecting digital wellbeing tools for families and organizations.

Our Commitment to Transparency

At Controlled, we collect only what’s necessary to deliver our service — nothing more. We do not sell, rent, or trade your personal data. We clearly tell you:

You stay in control of your information.

Scope of This Policy

This Privacy Policy applies to:

All these together are referred to as our “Service.”

1. Information We Collect

A. Account & Registration Information

When you create a Controlled Hub account or contact support, we collect:

B. Device & Technical Data

C. Location Data (Optional)

If you enable location tracking, the Controlled Device app may collect approximate or precise location to display it in the parent app. This data is:

D. Usage Information (Controlled Device / TV Apps)

When installed on a managed device, we may collect:

We do not collect personal content like messages, media, photos, or keystrokes.

2. How We Use Information

We will never sell or share your information with advertisers or data brokers.

3. Legal Basis for Processing (Transparency Clause)

Depending on your location, our lawful bases include:

You can withdraw consent for optional features anytime from app settings.

4. Data for Children and Managed Devices

Parents can request earlier deletion anytime by emailing support@controlled.app.

5. Permissions We Request

PermissionWhy It’s Needed
Usage Access / App StatsTo monitor app usage and screen time
AccessibilityTo block or restrict apps or content
Location AccessTo display device location to parents
Notification AccessTo send alerts or show important notices
Network AccessTo sync data securely with our backend

6. Data Retention

Data TypeRetention PeriodAction After Period
Account & registration dataWhile your account is activeDeleted upon account deletion
Device usage & analyticsUp to 90 daysAggregated or anonymized
Location data14 daysAuto-deleted
Crash logs & diagnostics30 daysAuto-deleted
Deleted accountsWithin 30 daysPermanently erased

You can request deletion or export of your data anytime by emailing support@controlled.app.

7. How We Protect Your Data

While no system is entirely immune to risks, we take every reasonable step to safeguard your data.

8. Your Rights and Choices

You have full control over your data. Depending on your region, your rights include:

To exercise these rights, email support@controlled.app from your registered address. We respond within 30 days.

9. Transparency Under the Digital Personal Data Protection Act (India)

As per India’s DPDP Act, 2023, we act as a Data Fiduciary — responsible for ensuring your data is:

You can contact our Data Protection Officer by emailing support@controlled.app.

10. International Data Transfers

Controlled operates primarily in India but may use secure servers and third-party processors (e.g., Firebase, Google Cloud) in other regions such as the United States and Europe. When data is transferred internationally, we ensure equivalent data protection standards are applied.

We are actively developing a feature that will allow users to choose the region or country where their data is stored. Once this feature becomes available, we will update this Privacy Policy to reflect the change and notify users accordingly.

11. Cookies and Analytics

Our website uses cookies and analytics tools (like Google Analytics and Firebase) to:

You can disable cookies in your browser at any time. Analytics data is anonymized and never linked to personally identifiable information.

12. Payments and Subscriptions

Controlled uses trusted third-party platforms to process payments — such as Google Play, Apple App Store, and Stripe. We do not store your card or payment details. All transactions are subject to each provider’s privacy policy:

13. Policy for Children’s Privacy

We respect children’s right to privacy. Children cannot directly sign up for Controlled Hub. All monitoring features require active parental or guardian consent.

If you believe we’ve unintentionally collected personal data from a child, contact us immediately. We will delete it promptly.

14. Changes to This Policy

We may update this Privacy Policy as our product evolves. If we make significant changes, we’ll notify you through an in-app message, a website notice, or email. The “Last Updated” date reflects the latest revision.

15. Contact Us

If you have any questions, feedback, or concerns about privacy or data use, please contact us:

Cubentra Technologies Private Limited
163, Mahatma Gandhi Nagar, Jaipur, Rajasthan, India
📧 support@controlled.app
🌐 https://controlled.app

In Summary

Controlled. Smart Tech. Simple Life.